1. Order Processing Time All orders placed on Fabspire are processed and dispatched from our facility in Miyapur, Telangana within 1 to 2 business days. Orders are not processed, shipped, or delivered on Sundays or public holidays.
2. Shipping Rates & Delivery Estimates In strict compliance with e-commerce regulations, all applicable shipping costs are calculated and displayed dynamically before the final payment stage at checkout.
- Orders Below ₹500: ₹50 Standard Shipping
- Orders ₹500 and Above: FREE Standard Shipping
Estimated Transit Times (Post-Dispatch):
- Within Telangana: 1 to 3 business days
- Metro Cities (Pan-India): 3 to 5 business days
- Rest of India (Tier 2/3 Cities): 5 to 7 business days
Please note: Delivery timelines are estimates. We will contact you immediately via email or telephone if we anticipate any significant, unexpected delays in the shipment of your order.
3. Pricing & Taxes All garment prices listed on our website are strictly inclusive of all applicable Goods and Services Tax (GST). There are no hidden fees or additional taxes added at checkout.
4. Shipment Confirmation & Tracking You will receive a Shipment Confirmation email once your order has been handed over to our courier partner. This email will contain your tracking number(s), which will become active within 24 hours of dispatch.
5. Pincode Serviceability While we strive to deliver across India, certain remote pincodes may be unserviceable by our logistics partners. If an order is placed for a non-serviceable area, we will notify you within 24 hours and issue a full and immediate refund to your original payment method.
6. Grievance Redressal Mechanism In accordance with the Consumer Protection (E-Commerce) Rules, 2020, if you face any issues regarding the delivery or shipment of your order, please reach out to our dedicated Grievance Officer:
- Name: Jyothi
- Designation: Founder & Grievance Officer
- Contact Number: 6302284651
- Email Address: support@fabspire.in
- Business Address: Fabspire, Miyapur, Telangana, Hyderabad – 500050. (Please refer to the ‘contact us’ page for detailed address)
We guarantee that our Grievance Officer will acknowledge the receipt of your shipping complaint within 48 hours and resolve the issue within one month from the date of receipt.
7. Non-Delivery Please provide a complete address including the House Number and Landmark. We are not responsible for non-delivery due to incomplete addresses. If a package is returned to us due to an incorrect address, a re-shipping fee of ₹[100] will be applicable.